Office Administration - RAC


Upcoming information session: Tuesday, September 20th, 2022 at 4:00pm (online via Zoom)

Start date: September 24th, 2022

Duration: 6 to 9 months*

*Duration varies according to each candidate's experience and availability.

This schedule can also be customized to meet each candidate’s needs.

Schedule: Saturdays 9am to 4pm
  • Download info booklet

    RAC for Office Administration (OA) is for people who have a significant amount of work and life experiences in the office administration field, and wish to have their skills officially recognized by a Quebec college. Often, they work, or have been working in positions such as:

    administrative assistant • administrative secretary • executive assistant • receptionist •administrative technician • office coordinator • office clerk • appointment secretary • executive secretary • office manager • finance secretary • human resources secretary • loans and grants administrative assistant • office administrative assistant • school secretary • secretary •secretary-clerk • technical secretary

    Champlain’s RAC services can help individuals obtain a AEC (Attestation d’études collégiales) by assessing their current competencies, and providing them with training for the ones they are lacking.

    DEC (Diplôme d’études collégiales) option also exists at Champlain, RAC for Office Management.

  • Competencies

    The Office Administration AEC (LCE.53) is made of 14 competencies. To receive your AEC, you will have to be evaluated for all competencies.

    00UW To perform word processing operations
    00UX To process and present data
    00UY To communicate using spoken English
    00UZ To produce English texts and perform English linguistic revision
    00V0 To produce French texts and perform French linguistic revision 
    00V1 To communicate using spoken French
    00V3 To use tools and services relating to office work
    00V5 To interact in various work situations
    00V8 To ensure the process of financial information and the management of the office unit budget
    00V9 To create and operate a database
    00VA To produce documents
    00VE To design and adapt a records management system
    00VM To organize professional activities
    EFA8 To apply acquired knowledge in a professional environment


  • Cost

    Maximum $575*

    *There are no additional fees to use online resources, receive support from content specialists, or to attend seminars and work sessions. Maximum cost is only applicable to Quebec residents.

    Further details

    To take advantage of the RAC process, candidates must pay certain fees. The fees are based on the number of evaluations that a candidate has to complete, and may vary from one person to another.

    • $30 admission fee (non-refundable)
    • $45 for a necessary file analysis (non-refundable)
    • $40 per competency (up to a maximum of $500)

    Maximum total: $575

    Please note that the fees above include all activities related to the RAC services. No additional fees have to be paid to:

    • Attend a seminar on a specific topic
    • Attend integration to the Quebec workforce seminars
    • Consult the online resources
    • Participate in job preparation activities
    • Participate in expert-led group activities
    • Book an appointment with an Advisor to prepare your Individual Evaluation Plan
    • Book an appointment with a content specialist to receive individual tutoring

    An additional $45 file analysis fee will apply if a candidate desires to change program.

  • Meet our Content Specialists

    Nancy Kelly - Content Specialist

    Nancy KellyNancy Kelly has worked in the field of education for the past 40 years. She has a Bachelor’s Degree in Andragogy (Adult Education) and a post-graduate degree in Institutional Administration from Concordia University. She was the Director of Continuing Education at Champlain College Saint-Lambert from 1994 to 2010 and as such has extensive experience in office management. Since 2010, Nancy has been working as an independent educational consultant in the area of development, evaluation, and revision of career programs at the college level. She was instrumental in the development of the AEC in Early Childhood Education offered through RAC (Recognition of Acquired Competencies) services. Over the years, she has developed a close working relationship with students, company and college representatives, and other stakeholders to ensure that the training offered is consistent with current trends thereby meeting industry needs and providing a qualified workforce.


    Brigitte Malard - Content Specialist

    Brigitte MalardMrs. Brigitte Malard has specialized in Tourism Management and Event Planning for over 20 years in the Education sector.

    Brigitte holds a Bachelor of Arts degree, and a MBA diploma in Tourism Management (from McGill University), and is an accredited National Tourism Trainer from the Canadian Tourism Human Resource Council.  She has also recently acquired new skills in Active Learning.

    After working 8 years as a Management Consultant in the Transportation and Tourism Development sector, she began a new career as teacher and stage coordinator of the Tourism Department at Champlain College.

    Brigitte Malard has stayed close to the industry through her involvement in the industry visits and internship programs.

    She has contributed to many causes within her community through various fund-raising events, and non-profit organizations for whom she volunteers.  She is known for her coordination of volunteers for various sports events at the college and acting as an Academic Coach for athletes.

    Brigitte Malard is passionate about helping others realize their dreams.


    Marie-Josée Caron - Content Specialist

    Marie-Josée CaronMarie-Josée enseigne le français langue seconde au programme RAC ainsi qu’à la formation continue du Collège Champlain. Depuis 2005, elle travaille auprès d’immigrants allophones et anglophones adultes au collégial ainsi qu’au programme de francisation du ministère de l’Immigration et communautés culturelles. Après un baccalauréat et une maîtrise en Études littéraires, elle a obtenu un certificat de deuxième cycle en Pédagogie de l’enseignement supérieur qui l’a conduit à entreprendre un doctorat en Pédagogie à l’UQAM. Elle s’intéresse particulièrement au jeu comme outil d’apprentissage chez les adultes.


    Mireille Robitaille - Content Specialist

    Mireille RobitailleMireille has a Bachelor’s Degree of Sciences in Administration (B. Sc.) from HEC Montreal University (2002) and she’s pursuing her studies with the Bachelor in Education at UQAM University. She held posts as Accounting analyst, Marketing analyst, Operational financial technician, Administrative assistant, for different kind of companies in Quebec such as National Telecom Corporation, Bank, Suppliers, SME and NPO. She’s eager to help you with Material and Financial Resources Management, Technical Support, Software Applications – Spreadsheets and Databases. She’s very pleased to bring you to success.


    Richard Harmer - Content Specialist

    Richard HarmerRichard specializes in English and business communication, both very important skills for the Transportation and Logistics field. Originally from California, Richard wrote professionally for 6 years before moving to Quebec in the year 2000. At that time, Richard began a new career, teaching English as a second language to business professionals. It was through this experience that he honed his expertise in communication skills. Being an active member of the blogging community as well, Richard is an excellent communicator and is excited to share his knowledge with you. You’ll learn how to improve all your communication skills with him in a fun and relaxed environment.


    Laura White - Content Specialist

    Laura WhiteLaura is a Documentation Technician who has worked in the library at Champlain College St-Lambert for over 3 years. She holds a DEC in Information and Library Technologies from John Abbott College (2014). Through her many courses in Records Management and Archives, along with practicum experience, Laura has gained a thorough understanding of Records Management. As a Documentation Technician Laura deals with the various aspects of records and information management in her daily work life; such as Classification Plans, Retention Schedules, and Confidentiality. Laura is very excited to help you further your success, and to answer any Records Management questions you may have.


    Shauna Callender - Content Specialist

    Shauna Callender possesses over 15 years of combined experience in human resources, management, education and social work.

    With extensive experience in the international and provincial public sector levels, Shauna has worked within large-scale health and social service agencies, taught at both the university and CEGEP levels, and has also been an educator abroad.

    Currently a Director of Human Resources within the private sector, Shauna’s expertise in staffing, recruitment, organizational change management and competency development within unionized and non-unionized work environments, and her accomplished track record for leading enterprise-level HRIS change; have motivated multiple teams to achieve desired results.

    Shauna holds a graduate-level Certificate in Human Resources Management, as well as a B.A. Applied Social Science, and both a Bachelor and Master in Social Work from McGill University. She is a also member of the Ordre des conseillers en ressources humaines agréés



  • FAQ

    How many years of work experience do I need to be admitted?

    There is no set number of years of experience required to be admitted to the RAC process. What counts is what you know, not how you’ve acquired it nor how long it took you to acquire it. When considering an application, we analyze your overall experience: we consider any significant experience you may have had in the field, your education and training, and your life experience.

    Does my volunteer work count as work experience?

    Yes. For the RAC process, it is not important where or how you’ve acquired your competencies: work experience, volunteer work, self-study, non-formal training, mentorship, volunteer activities and hobbies are all considered as long as you can prove that you have performed them.

    Do I need a high school degree to be admitted to the RAC process?

    No. Some people who have not completed high school may be admissible to the RAC process. If you have not completed high school, but have significant experience in a field of study linked to one of our AECs or DECs, contact one of our advisors to see if you could be eligible for the RAC process.

    Do I need to have an evaluation comparative from the MIDI (Ministre de l’Immigration, de la Diversité et de l’Inclusion) in order to be admissible to RAC?

    No. A RAC Advisor will analyze your file and let you know whether your evaluation comparative will be required or not.

    Can I change programs once I've started?

    Changing AEC or DEC programs in the middle of your studies is possible, but will require an application to the program of choice and the payment of a 45$ file analysis fee.


  • Login

    Click here to access the online resources for this program.